WIL member Delphine Ernotte was appointed Executive Vice-president of Orange France by Stéphane Richard, newly appointed President and Chief Executive Officer of France Telecom – Orange. She was previously acting as Deputy Executive Vice President for operations in France alongside Stéphane Richard.

Delphine Ernotte graduated a renowned French engineering school, Ecole Centrale Paris. She joined France Telecom - Orange in 1989 to take up various operational positions, in research and development in particular. She then continued her career in sales management as Director of the Retail Distribution Network and as Regional Director for Centre Val de Loire. She became Director of Communications and Sponsorship for France in 2006 and was appointed Sales Director for operations in France in 2008.

In 2010, Orange France maintained its position as leader on the Internet and mobile markets with over 46% market share. At the end of 2010, Orange France had close to 80,000 employees and reported sales of 23 billion euros.

To meet the objectives set-out in the Conquests 2015 strategic plan, Orange France will set-up a new organisational model that is designed to bring together staff well-being and commitment, economic performance and customer satisfaction with the overall aim of positioning Orange as the leading operator in terms of customer experience in France.